Yes. All of our watches sold are 100% authentic, guaranteed, brand new, unworn and come in the original manufacturer packaging.

You can return your items within 30 days of the original shipment date with a 25% restocking fee.

• Item must be in the original packaging, including any plastic covers, tags, or paperwork (varies by product).
• Item must be in undamaged and untampered condition.

Orders are processed and sent to our fulfillment center within 20 minutes of the order being completed. We can cancel an order at no charge if we are notified within 15 minutes of your order being placed. Please call us at +18188358966 between 8am-5pm Pacific Standard Time for immediate assistance. Emails will not guarantee order cancellations, as they are answered in the order they are received. Orders cannot be cancelled after this 15 minute window. Preorders and special orders cannot be cancelled as the funds have already been sent to the manufacturer to secure your watch.

You must contact us within 15 minutes of placing your order to update this info by emailing watchaléman@watch.studio or calling +18188358966. Please include your name, order number and the correct address for faster processing

Estimated shipping dates are listed on the product page. Some items are shipped next day after purchase. Others take 2-4 weeks. You will receive a tracking number via email. Ship dates are estimates and subject to change without notice.